Privacy Policy – Prexima Crafts

Prexima Crafts Enterprises (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Prexima Crafts Enterprises is an India-based business operating from New Delhi, India.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information:
We may collect your name, phone number, email address, billing address, and shipping address when you place an order, create an account, or contact us.

Non-Personal Information:
We may collect device information such as browser type, IP address, and browsing behaviour to improve website performance.

Payment Information:
We do not store your card, UPI, or banking details. All payments are securely processed through authorized third-party payment gateways.

Cookies:
We use cookies to enhance your browsing experience and improve website functionality. You may disable cookies through your browser settings.

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate order updates and support queries

• Improve website performance and user experience

• Send promotional updates (only if opted in)

• Prevent fraud and maintain platform security

Data Protection & Security

We implement reasonable security measures to protect your personal data. Sensitive information is transmitted through secure networks using SSL encryption.

Sharing of Information

We do not sell or rent your personal information.

We may share your data with trusted third parties only for business purposes, including:

• Payment gateway providers (for transaction processing)

• Shipping and logistics partners (for order delivery)

• Service providers assisting in website operations

All such parties are required to maintain confidentiality.

Your Rights

You may:

• Request access to your data

• Request correction of incorrect information

• Request deletion (subject to legal obligations)

• Opt out of marketing communications

Data Retention

We retain your data only as long as necessary to fulfil business and legal requirements.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For any privacy-related concerns, you may contact us at:

Email: info@preximacrafts.com
Address: D-58, Ganesh Nagar Pandav Nagar Complex, Delhi, India